Some days back just after purchasing the QUBEE modem i was facing problem to view some websites sometime.Then i sent a mail to the Qubee support explaining my problem.I was not sure how quickly they were going to solve my problem.
But just after two days i got a call from QUBEE and he solved my problem over the phone.The customer support technical person instructed me over the phone cause there were some settings missing in my laptop and he totally solved the problem.
Another day i just lost my password of my QUBEE account,i called them and within a very short time without asking me so many question they solved my problem.
So,i am happy with the Qubee customer support!
Qubee customer service is VERY slow.
If you report a fault they take 2 days to get back to you. But they will not reimburse you for loss of internet usage for period without net.
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