Idahca, a Lebanese hacking group claims to have successfully broken into the Sony Ericsson website in Canada and extracted private data from more than 2,000 accounts set up via its online store.
Records including names, email addresses and encrypted passwords were taken by an outside party, the company said in a statement.
The company confirmed that no credit card details were taken, although the hackers have claimed that the were able, but decided not to take those details as well.
Sony Ericsson has shut-down the retail website, which it says was a 3rd-party platform and had no connectivity to its main websites, pending an investigation.
On the web: Sony Ericsson eShop